Shipping policy

Stocktake

Our warehouse is closed from 2nd April - 13th April 2026 for our annual stocktake. Shipping will resume on 14th April 2026. You can still shop your favourite Nude By Nature products during this time, all orders placed after 12pm on 2nd April will be dispatched from 14th April. Our customer service team are here to assist. Please email customercare@nudebynature.com.au if you have any questions.

Delivery during sales periods

Please be aware that during peak periods and major sales events, it may take a little longer for your order to arrive. There may be a delay of 3-5 business days for standard and express shipping orders. Please also consider public holidays when selecting your shipping method. Our team works tirelessly to process and ship all orders as quickly as possible.

We appreciate your patience and understanding during these busier times.

For delivery updates on your order, please contact customercare@nudebynature.com.au.

Shipping Rates

Region	Rate	Shipment Type
Australia	Free	Free shipping over $70.00 AUD
Australia	$9.90 AUD	Standard shipping on orders under $70.00 AUD
Australia	$12.90	Paid Express Shipping
New Zealand	Free	Free shipping over $70.00 NZD
New Zealand	$15.00 NZD	Standard shipping on orders under $70.00 NZD

Australia

Free Shipping over $70 AUD

We offer FREE SHIPPING on orders that total $70 AUD or more. For orders less than $70 AUD a standard shipping cost of $9.90 AUD will be charged.

Your order will be dispatched within 1-2 business days. We deliver via Australia Post eParcel to anywhere within Australia. Australia Post make every effort to deliver within 2-3 business days. Please note that delays may occur due to Public Holidays. To the best of our ability, express orders will be sent within 1 business day.

New Zealand

Free Shipping over $70 NZD

We offer FREE SHIPPING on orders that total $70 NZD or more. For orders less than $70 NZD a shipping cost of $15.00 NZD will be charged.

Please note that delays may occur due to Public Holidays.

Delivery

All orders are dispatched from our Australian warehouse within 1-2 business days. We use Australia Post as our shipping partner via New Zealand Post. For Standard delivery we make every effort to deliver within 4-7 business days. Please note that delays may occur due to Public Holidays.

You will receive email alerts and/or text updates with tracking details of your order once it has been dispatched. To track your order please enter your tracking number on AusPost tracking.

If you are not home to receive your delivery, NZ Post will leave a ‘Parcel For You’ card with instructions on the next steps for you to take in order for you to receive your parcel. For further information, please visit the NZ Post website. Nude by Nature is committed to providing exceptional customer service and quality products. We will endeavour to make sure that the products listed on our website correctly show stock availability and that pricing is true and correct. In the unlikely event that an ordered item isn’t available or we are unable to fulfil your order, we will notify you by email to arrange a full refund or replacement.

Please note that this website does not ship goods outside of Australia and New Zealand. For shipping to the US, please visit our US website.